Products
No, you don’t need to. You can make purchases and check out as a guest everytime.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
In order to keep your hoodie soft and prevent pilling, we recommend:
1, Machine washing on a gentle cycle below 30℃ with a small amount of mild detergent;
2, Do not use fabric softeners or scent-boosters;
3, Fluff it after washing, air-dried and keep it out of direct sunlight;
4, Do not iron!
Yes, we offer wholesale pricing for business, retailers and group purchasing. You can leave us a message or send us an email at: support@threepoodle.com
Yes, sure! You can place an order for the recipient by entering the recipient's address in the "Shipping Address" field and your address in the "Billing Address" field. You can also buy gift cards for the recipient so he/she can buy whatever he/she likes. How to buy a gift card
Orders
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.
Shipping & Delivery
For now, we offer free shipping on orders over $59+.
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.
Return & Refund
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.
Gift Cards
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.
You can click Resend gift cards from your order confirmation email. This link will only work if the order has been fulfilled.
Yes, provided there is still a balance remaining on the card.
No, you can't use a gift card to buy another gift card.
Yes. You can redeem another gift card during checkout.
Yes, gift cards are applied to the final order total which includes shipping and taxes.
Yes, gift cards are a form of payment.
Yes, you can check their balance on the gift card page.
Contact US
If you have any questions or concerns about your order, feel free to reach out to our Customer Service anytime:
online custom service
We will reply to you within 24 hours. Be sure to enclose the order number so we can deal with your issues as soon as possible!
If you have any questions about our products, policies, or collabration issues, please check out the FAQs section. Alternatively, reach out to us on one of the options below or use the contact form and we'll get back to you.
Media and Coperation: collab@threepoodle.com
Affiliate Program: threepoodle@gmail.com
online customer service